{"id":948,"date":"2022-12-01T08:36:23","date_gmt":"2022-12-01T13:36:23","guid":{"rendered":"https:\/\/hospitalcarmenv.gov.co\/site\/?page_id=948"},"modified":"2025-09-11T18:17:49","modified_gmt":"2025-09-11T23:17:49","slug":"recepcion-de-solicitudes-de-informacion-publica","status":"publish","type":"page","link":"https:\/\/hospitalcarmenv.gov.co\/site\/recepcion-de-solicitudes-de-informacion-publica\/","title":{"rendered":"Recepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablica"},"content":{"rendered":"

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Recepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablica<\/span><\/strong><\/h1>\n

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Este sitio fue creado para su servicio, con el fin de que pueda participar activamente del mejoramiento continuo a trav\u00e9s de el sistema de peticiones, quejas, reclamos, solicitudes, denuncias\u00a0y felicitaciones(PQRSDF), que puedan favorecer la atenci\u00f3n prestada a nuestros usuarios y sus familias.<\/p>\n

Contamos con una oficina de\u00a0Atenci\u00f3n al Usuario<\/strong> en la l\u00ednea (604)543 43 43 ext. 102\u00a0<\/span><\/strong>y en el correo<\/span> siau01@hospitalcarmenv.gov.co<\/span><\/strong><\/a>.\u00a0<\/strong>Diligencia el respectivo formulario o realizando su respectiva consulta de estado de la solicitud realizada.<\/p>\n

[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/hospitalcarmenv.gov.co\/site\/solicite-su-cita\/\u00bb url_new_window=\u00bbon\u00bb button_text=\u00bbRADICA TU PQRSDF\u00bb button_alignment=\u00bbleft\u00bb button_alignment_tablet=\u00bbleft\u00bb button_alignment_phone=\u00bbcenter\u00bb button_alignment_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb button_icon=\u00bb||fa||400″ button_icon_placement=\u00bbleft\u00bb button_on_hover=\u00bboff\u00bb custom_margin=\u00bb5%||||false|false\u00bb custom_padding=\u00bb1.5%|4%|1.5%|7%|true|false\u00bb hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb custom_button=\u00bbon\u00bb sticky_enabled=\u00bb0″ button_text_color=\u00bb#00457A\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|700|||||||\u00bb header_2_text_align=\u00bbleft\u00bb header_2_font_size=\u00bb35px\u00bb header_2_line_height=\u00bb1.3em\u00bb custom_margin=\u00bb|-371px||||\u00bb custom_padding=\u00bb||0px||false|false\u00bb header_text_align_tablet=\u00bb\u00bb header_text_align_phone=\u00bbcenter\u00bb header_text_align_last_edited=\u00bbon|phone\u00bb header_2_text_align_tablet=\u00bbleft\u00bb header_2_text_align_phone=\u00bbcenter\u00bb header_2_text_align_last_edited=\u00bbon|phone\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Tenga en cuenta la siguiente informaci\u00f3n en el momento de realizar tu solicitud<\/h2>\n

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\"\"Petici\u00f3n: Es aquel derecho que tiene toda persona para solicitar o reclamar ante las autoridades competentes por razones de inter\u00e9s general<\/p>\n

\"\" Queja: Insatisfacci\u00f3n con la conducta o la acci\u00f3n de los servidores p\u00fablicos o de los particulares que llevan a cabo una funci\u00f3n estatal y que requiere una respuesta<\/p>\n

\"\" Reclamo: Insatisfacci\u00f3n referida a la prestaci\u00f3n de un servicio o a la deficiente atenci\u00f3n de una autoridad p\u00fablica, es decir, es una declaracion formal por el incumplimiento de un derecho que ha sido perjudicado o amenazado, ocacionado por la deficiente prestaci\u00f3n o suspenci\u00f3n injustificada del servicio<\/p>\n

\"\" Sugerencia: Recomendaci\u00f3n entregada por el ciudadano, que tiene por objeto mejorar el servicio que se presta en cada una de las dependencias<\/p>\n

\"\" Denuncia: Es la puesta en conocimiento ante una autoridad competente de una conducta posiblemente irregular para que se adelante la correspondiente investigaci\u00f3n disciplinaria y se remitan las correspondientes copias a las entidades competentesde adelnatar la investigaci\u00f3n penal y\/o fiscal<\/p>\n

\"\" Felicitaci\u00f3n: Manifestaci\u00f3n de la satisfacci\u00f3n que experimenta la ciudadan\u00eda con motivo de alg\u00fan suceso favorable que ha cumplido y\/o superado sus expectativas<\/p>\n

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Recepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablicaEste sitio fue creado para su servicio, con el fin de que pueda participar activamente del mejoramiento continuo a trav\u00e9s de el sistema de peticiones, quejas, reclamos, solicitudes, denuncias\u00a0y felicitaciones(PQRSDF), que puedan favorecer la atenci\u00f3n prestada a nuestros usuarios y sus familias. Contamos con una oficina de\u00a0Atenci\u00f3n al Usuario en […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-948","page","type-page","status-publish","hentry"],"yoast_head":"\nRecepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablica - Hospital San Juan de Dios<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hospitalcarmenv.gov.co\/site\/recepcion-de-solicitudes-de-informacion-publica\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablica - Hospital San Juan de Dios\" \/>\n<meta property=\"og:description\" content=\"Recepci\u00f3n de solicitudes de informaci\u00f3n p\u00fablicaEste sitio fue creado para su servicio, con el fin de que pueda participar activamente del mejoramiento continuo a trav\u00e9s de el sistema de peticiones, quejas, reclamos, solicitudes, denuncias\u00a0y felicitaciones(PQRSDF), que puedan favorecer la atenci\u00f3n prestada a nuestros usuarios y sus familias. 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