{"id":588,"date":"2022-11-04T15:00:37","date_gmt":"2022-11-04T20:00:37","guid":{"rendered":"https:\/\/hospitalcarmenv.gov.co\/site\/?page_id=588"},"modified":"2025-09-11T18:00:49","modified_gmt":"2025-09-11T23:00:49","slug":"1-8-servicio-al-publico-normas-formularios-y-protocolos-de-atencion","status":"publish","type":"page","link":"https:\/\/hospitalcarmenv.gov.co\/site\/1-8-servicio-al-publico-normas-formularios-y-protocolos-de-atencion\/","title":{"rendered":"1.8. Servicio al p\u00fablico, normas, formularios y protocolos de atenci\u00f3n"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/hospitalcarmenv.gov.co\/site\/wp-content\/uploads\/2025\/01\/WhatsApp-Image-2025-01-07-at-14.51.56.jpeg\u00bb min_height=\u00bb352.6px\u00bb custom_margin=\u00bb||7px|||\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; theme_builder_area=\u00bbpost_content\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb-98px|||||\u00bb custom_padding=\u00bb||11px|||\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb type=\u00bb4_4&#8243; theme_builder_area=\u00bbpost_content\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb theme_builder_area=\u00bbpost_content\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<\/p>\n<h1><strong><span style=\"color: #333300;\">1.8. Servicio al p\u00fablico, normas, formularios y protocolos de atenci\u00f3n<\/span><\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0%||7%||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row use_custom_gutter=\u00bbon\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb width_tablet=\u00bb90%\u00bb width_phone=\u00bb90%\u00bb width_last_edited=\u00bbon|tablet\u00bb custom_padding=\u00bb0%||0px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb custom_css_main_element_last_edited=\u00bbon|tablet\u00bb custom_css_main_element_tablet=\u00bbwidth: 50%;\u00bb custom_css_main_element_phone=\u00bbwidth: 50%;\u00bb][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|700|||||||\u00bb header_2_text_align=\u00bbleft\u00bb header_2_font_size=\u00bb35px\u00bb header_2_line_height=\u00bb1.3em\u00bb link_option_url=\u00bbhttps:\/\/hospitalcarmenv.gov.co\/site\/1-8-servicio-al-publico-normas-formularios-y-protocolos-de-atencion\/?et_fb=1&#038;PageSpeed=off\u00bb header_text_align_tablet=\u00bb\u00bb header_text_align_phone=\u00bbcenter\u00bb header_text_align_last_edited=\u00bbon|phone\u00bb header_2_text_align_tablet=\u00bbleft\u00bb header_2_text_align_phone=\u00bbcenter\u00bb header_2_text_align_last_edited=\u00bbon|phone\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>1.8.1. Servicio al p\u00fablico, normas, formularios y protocolos de atenci\u00f3n<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb header_2_font=\u00bb|700|||||||\u00bb header_2_text_align=\u00bbleft\u00bb header_2_font_size=\u00bb35px\u00bb header_2_line_height=\u00bb1.3em\u00bb custom_padding=\u00bb||0px||false|false\u00bb hover_enabled=\u00bb0&#8243; header_text_align_tablet=\u00bb\u00bb header_text_align_phone=\u00bbcenter\u00bb header_text_align_last_edited=\u00bbon|phone\u00bb header_2_text_align_tablet=\u00bbleft\u00bb header_2_text_align_phone=\u00bbcenter\u00bb header_2_text_align_last_edited=\u00bbon|phone\u00bb text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"color: #003366;\"><a href=\"https:\/\/drive.google.com\/drive\/folders\/1c8N31-sZbWjZwEtA4mVauO_p4b4lKhq3\" target=\"_blank\" rel=\"noopener\" style=\"color: #003366;\">1.8.2. Normas<\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb16px\u00bb custom_margin=\u00bb||||false|false\u00bb hover_enabled=\u00bb0&#8243; text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"color: #003366;\"><a href=\"https:\/\/hospitalcarmenv.gov.co\/site\/recepcion-de-solicitudes-de-informacion-publica\/?et_fb=1&amp;PageSpeed=off\" target=\"_blank\" rel=\"noopener\" style=\"color: #003366;\">1.8.3. Formularios<\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb text_font_size=\u00bb16px\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb||0px|||\u00bb hover_enabled=\u00bb0&#8243; text_orientation_tablet=\u00bb\u00bb text_orientation_phone=\u00bbcenter\u00bb text_orientation_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"color: #003366;\"><a href=\"https:\/\/hospitalcarmenv.gov.co\/site\/wp-content\/uploads\/2023\/04\/Manual-de-usurio-y-sus-familias-1.pdf\" target=\"_blank\" rel=\"noopener\" style=\"color: #003366;\">1.8.4. Protocolos de Atenci\u00f3n<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1.8. Servicio al p\u00fablico, normas, formularios y protocolos de atenci\u00f3n1.8.1. Servicio al p\u00fablico, normas, formularios y protocolos de atenci\u00f3n1.8.2. Normas1.8.3. Formularios1.8.4. Protocolos de Atenci\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-588","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1.8. 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